Support

Questions, subscriptions, and how to reach us

How do I take a photo?

Set the light with Temperature (warm to cold), pick Film and Tone, choose 1 frame or a 4-frame strip, then press the shutter. The LEDs count you in and the whole screen flashes as the frame is taken. Set Interval to Instant for a single frame with no countdown.

Where are my photos?

In the app's roll (bottom right), sorted by night. On the free plan frames carry a NightBooth watermark and stay inside the app. With Pro, frames are clean and also saved to a "NightBooth" album in your phone's photo library — including everything you shot before upgrading.

Why is there a watermark?

The free plan is for trying the booth. Pro removes the watermark and saves every frame to your camera roll.

What does Pro cost, and how do I cancel?

Pro is a rolling subscription, monthly or yearly; the price in your currency is shown in the app under ? → Account. It is billed by Apple or Google. To cancel, open your device's subscription settings (iPhone: Settings → your name → Subscriptions; Android: Play Store → Payments & subscriptions). Access continues to the end of the paid period. There is also a Manage / cancel link in the app.

I paid but the app still shows Free

Open ? → Account and tap Restore purchases. Make sure you are signed in to the same App Store or Google Play account you bought with. If it still doesn't unlock, email us the ID shown on that screen.

The camera view is black

Check that NightBooth has camera permission in your phone's settings, then reopen the app.

Deleting the app

Deleting the app deletes the frames held inside it. Pro copies in your photo library are not affected. Your subscription is managed by the store and continues until you cancel it there.

Contact

hello@nightbooth.xyz — include your phone model and, for purchase questions, the ID from ? → Account. We don't have accounts, so there is nothing else we need.